Specialization in strategic & operational Management
Our Services
Delivering exceptional solutions to help your business grow and succeed in today's competitive market.
Customer Service Training & Development
Equip your team with the skills needed to provide exceptional service and increase customer satisfaction.
Customer Experience (CX) Strategy & Audits
Transform your customer interactions with strategic improvements in service quality.
Quality Assurance
Leverage digital tools to enhance efficiency and provide 24/7 customer support.
Call Center & Virtual Customer Support Consulting
Ensure your team maintains high service standards with structured evaluations and support.
Why Choose Us?
Delivering exceptional solutions to help your business grow and succeed in today's competitive market.
Quality Assurance
Our comprehensive QA services ensure excellence in every project through rigorous testing, detailed documentation, and industry-standard methodologies. We guarantee optimal performance and reliability for your business solutions.
Local Expertise
With years of experience in the Zambian market and international market we offer unparalleled insights into local business dynamics, regulations, and cultural nuances. Our team provides tailored solutions that resonate with the local context.
Consultancy
Our strategic business consulting services are specifically designed for Global markets. We provide expert guidance on market entry, business optimization, and growth strategies backed by data-driven insights.
As one of Zambia's leading consultancy and quality assurance firm, we are dedicated to elevating local businesses through expert guidance and comprehensive QA services. Our deep understanding of the African and international market combined with global standards ensures your success.
We are dynamic group of individuals who are passionate about what we do and dedicated to delivering the best results for our clients.
Leslie Alexander
Co-Founder / CEO
Michael Foster
Co-Founder / CTO
Dries Vincent
Head of Design
Lindsay Walton
Front-end Developer
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Rose Hive Consultancy
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